If you are not satisfied with your purchase, we will gladly issue a refund or exchange it for another item up to 14 days after receipt of your product.

Please ship the merchandise and your original packing slip to: 

WAS Bags
104 Exeter Road
Whangamata 3620
New Zealand

Please note that we will not be liable for return shipping costs but we will meet the cost of shipping any replacements using our shipping provider.

You can expect a refund in the same form of payment originally used for purchase within 30 days of us receiving your returned product.

You will be refunded the shipping cost if the return is a result of a manufacturing error or a shipping error on our part.

Returning an Item: Here are the basic steps for returning an item: